SKY | OAK CO. Privacy and Terms


SKY | OAK CO. is based in Oakland, California USA.  Our business license is on record with the City of Oakland's Finance and Management Agency. Our fictitious business name is registered with the Alameda County Clerk Recorder. Our Federal Tax id is registered as "SKY PALM CLOTHING". Financial transactions (credit card transactions and company checks) may appear as SKY PALM CLOTHING, SKY PALM CLOTHING d.b.a SKY | OAK CO.,  SKY OAK CO., or SKYOAKCO.COM. The below privacy statement and term of use relates to your use while on our website skyoakco.com and is referenced as SKY | OAK CO.

PRIVACY STATEMENT

SKY | OAK CO. customers financial data and details will not be stored by us. All financial transactions are handled by STRIPE. STRIPE's security details can be found - here  STRIPE is rated as a PCI Service Provider Level 1 which is the most stringent level of certification available from Visa. To validate STRIPES's certification please click - here  

Your privacy is important to us. Personal information such as name, address, phone and email address linked to a specific person is not stored by SKY | OAK CO. This statement applies only to info collected by this website and not linked websites from on this website (if any).

What personal information is collected:

When placing an order, we acquire your name, address, delivery address, contact name, contact phone and email. We may save your contact records when inquiring to us by email or by our online contact form requiring assistance and not limited to:

- To fulfill your order

- To provide requested marketing requests

- To respond to your required requests and queries

Other type of collected info: IP addresses, browser type, access time stamp, referring website, this is collected anonymously when your web browser enters this website. There is no way we can identify you personally. This info is produced to give us general statistics about the usage of our site & services. 

E-mail marketing - We do not send many emails but it may happen that we will send you an occasional marketing letter. You may unsubscribe from these letters by simply clicking the unsubscribe link at the bottom of the email or by contacting us at cs@skyoakco.com

If an unlikely event like a governmental or other regulatory authority investigating illegal activity requires us to provide your personal info we are entitled to do so.

The use of cookies - Cookies has to be used on this site to keep track of the orders/contents of your shopping cart and your billing and delivery address when you are shopping with us. Once you have finished your purchase with us the cookies are deleted. However your order is still stored with us. If you do not finish your order with us your shopping basket, delivery and billing address will not remain. Cookies do not contain any credit or debit card information. 

How long do we hold your information? We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. 

You may contact SKY | OAK CO. at any time to check the correctness, correct or update personal information relating to you by clicking on the "Contact" button on the website, our contact form. or by our listed phone number

By accepting the terms you agree to our collection and use of this information and to the terms of this privacy policy. Should we change our privacy policy we will post the changes on this page. We advise you to check this page on a regular basis. Preferably before ordering each time. 


SKY | OAK CO. will never ask you to send any debit or credit card details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from us wanting this type of information do not answer and contact us right away.


We take your online personal security very seriously!